Divernet Marketplace Privacy Policy

This marketplace is operated directly by Divernet, and is supplied to us by Kindred RM.

We take the privacy rights of users very seriously and seek to ensure the highest standards of compliance with UK Data Protection Laws and Regulations. Kindred RM have an up-to-date entry with the Information Commissioner's Office under the Data Protection Register.

This Privacy Policy is incorporated in and subject to the Kindred RM Terms and Conditions, and explains to you how we may use Your Data. By registering with Kindred RM or otherwise using Kindred RM services, you expressly consent to the use of Your Data in accordance with this Privacy Policy.

  1. Your Data

    1.1 "Your Data" means any information about you which is personally identifiable, including, without limitation, your name, address, telephone number, email address, financial details, Kindred RMuser name, password, comments, personal descriptions, photos and other information from which you can be identified and which you may disclose to us or otherwise via Kindred RMat any time.
  2. When do we collect Your Data?

    2.1 We collect Your Data from you when you:
    2.1.1 register with Kindred RM;
    2.1.2 post a Listing or Purchase Promise on or via the Kindred RM website or otherwise correspond with us in relation to the purchase or sale of products on the Kindred RMwebsite;
    2.1.3 make a complaint or enquiry or provide other feedback through Kindred RM; and
    2.1.4 disclose Your Data to us or otherwise through Kindred RM at any other point.
  3. How do we use Your Data:

    3.1 We use Your Data to:
    3.1.1 monitor, develop and improve the Kindred RM website and services;
    3.1.2 process your registration on and sales and purchases through Kindred RM;
    3.1.3 process and administer your account (including the undertaking of any fraud investigation or credit checks required), and in order to ensure that, when you are the recipient or purchaser of products, the necessary transactions are properly carried out;
    3.1.4 process and deal with any complaints or enquiries made by or about you;
    3.1.5 monitor and investigate any suspected breach of the Kindred RMservice made by or otherwise relating to you;
    3.1.6 where requested by you, to send you and keep you updated with information by email about existing and new Kindred RM services and special offers; and
    3.1.7 where requested by you, to send you or to enable third parties to send you information by e-mail about related products or services of selected third parties that may be of interest to you;
    3.1.8 where requested by you, (and in accordance with your preferences) to send you or to enable Kindred RM Sellers to send you information by means of a message generated and viewed on the Website via your allocated Kindred RM inbox about new Listings regarding Products of selected Sellers that may be of interest to you.

    To opt-out of receiving any information pursuant to paragraphs 3.1.6, 3.1.7 and 3.1.8, you can amend your preferences in the "My Admin" section at any time

  4. Will we pass on Your Data to third parties?

    4.1 We may pass Your Data to other parties as follows:
    4.1.1 Your Kindred RM User Name will be publicised on the Kindred RM site and this will be the identity by which you are known on the site;
    4.1.2 To our employees and agents to administer your account and the products and services purchased, sold and/or provided to you by us now or in the future;
    4.1.3 In some cases we may use a technical partner to conduct some processing of Your Data on our behalf, but this is always subject to strict contractual control and is in compliance with UK Data Protection legislation;
    4.1.4 Some general statistical information about the Kindred RM User base, sales patterns, traffic volumes and related matters may be passed on to reputable third parties but these details will not include information personally identifying you;
    4.1.5 We may disclose Your Data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or investigation carried out by them or any suspected breach of the Kindred RM Terms and Conditions by you;
    4.1.6 To third parties for the purpose of sending you information pursuant to paragraph 3.1.7;
    4.1.7 As a Seller, personal data you provide to us for inclusion in a Listing will be publicly made available on the site;
    4.1.8 As a Buyer, the contact details in Your Data will be automatically provided to a Seller when a Listing in relation to which you have made a valid Purchase Promise closes.
  5. Data Security

    5.1 We endeavour to take all reasonable steps to protect Your Data. All the Data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.
  6. Cookies

    6.1 Cookies are small pieces of information stored by your browser on your computer's hard drive. We use cookies to allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our Kindred RM website and services. Most web browsers automatically accept cookies, though you do not have to. We do not control the use of cookies by third parties. If you wish to disable cookies then you can do so by readjusting your browser settings although please note that by disabling cookies you may not be able to register with or use all features of Kindred RM.
    6.2 For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
  7. Third party information

    7.1 We may supplement the information that you provide to us with information that we receive from third parties.
  8. Access to and Updating Your Data

    8.1 You may access and update Your Data contained in your account accessed by the "My Admin" link. You must make sure that you update Your Data as soon as possible with any and all relevant changes.
  9. Other links

    9.1 Please be aware that Kindred RM may link to other web sites (including, in particular, those of Sellers) which may be accessed by you through our site. We are not responsible for the data policies, content or security of these linked web sites.
  10. Contact us

    10.1 If you have any comments or queries in connection with our privacy policy, please contact us by writing to Sheraton House, Lower Road, Chorleywood, Hertfordshire WD3 5LH.